Thomas Hallgren

thomhallgren@gmail.com | linkedin.com/in/thomas-hallgren |X: @thomashallgren

SUMMARY

Senior Product Design Leader specializing in UX/UI across SaaS, Web3, and Healthcare sectors, creating intuitive solutions enhanced by AI and modern technology for end users, developers, and administrators on both web and native mobile platforms. Experienced in emerging technologies and digital innovation while maintaining strong stakeholder relationships and driving research-backed design decisions. Advanced proficiency in modern design tools including Figma, Adobe XD, and contemporary design systems, complemented by solid understanding of responsive HTML/CSS development. Holds a BFA in Graphic Design from the Rhode Island School of Design, with extensive Product Design certifications from Google and other leading institutions.

WORK EXPERIENCE

Fiinex Agentic  California

Agentic-AI UXD Lead May 2024 – Present

• As the AI UXD Lead at Fiinex Agentic AI Products in Irvine, CA, I craft AI-powered solutions to optimize user experiences. By integrating AI and design thinking, I create seamless, Agentic AI-infused interactions that elevate customer satisfaction. Working closely with cross-functional teams, I spearhead innovative, user-centric product designs that drive impactful and positive outcomes.

Fractally DAC Apps Dallas, TX

UI/UX Product Design Lead  Mar 2021 – Apr 2024

• Led the design, research, and community testing phases for two pioneering Decentralized Autonomous Community (DAC) SaaS web applications, EdenOnEOS and Psinq, driving successful launches and user adoption.
• Partnered with Product Managers and Engineers to prioritize and implement 10+ features and enhancements, boosting user satisfaction by 50% through iterative design and feedback loops.
• Created and refined a comprehensive product design system, enhancing cross-team consistency, improving design efficiency by 35%, and significantly reducing design debt.

b.one Bullish.com Exchange  Blacksburg, VA

UI/UX Design Team Lead Mar 2020 – Dec 2020

• Established formalized UX team roles and implemented Atomic Design Systems for web and mobile SaaS platforms, doubling production efficiency and elevating quality standards.
• Mentored junior designers in design best practices and processes, cultivating a collaborative team culture that improved design quality and increased positive stakeholder feedback by 50%.

b.one Innovation Lab  Blacksburg, VA

Principal Product Designer, Strategist  Jun 2019 – Dec 2020

• Translated the Chief Technology Officer’s innovative concepts into actionable deliverables, including wireframes, high-fidelity designs, and functional prototypes, driving product development from vision to reality.
• Crafted detailed product descriptions and documentation, enabling senior executives to make informed strategic decisions with confidence and clarity.

b.one Blockchain Apps  Blacksburg, VA

UX Researcher  May 2018 – Mar 2020

• Boosted product focus by 80% by designing and leading an organization-wide training initiative on Blue Ocean Strategy, aligning teams with innovative market approaches.
• Documented and validated the Chief Technology Officer’s technological concept, resulting in the successful filing of five pioneering patents.

Comtech Virtumedix Telehealth App  Aliso Viejo, CA

Sr UI/UX Designer  Mar 2016 – Mar 2018

• Doubled deployment velocity by designing agile feature sets in collaboration with engineers, ensuring robust validation and risk assessment, while conducting usability research to deliver optimized, stakeholder-aligned design solutions.
• Executed user experience experiments and applied strategic testing, yielding actionable insights that enhanced user flows and reduced navigation-related support inquiries by 15%.

Collabworks SaaS Work Improvement App for Qualcomm  Redwood City, CA

Sr UI/UX Designer  Mar 2014 – Feb 2016

• Revamped information architecture and simplified complex terminology, cutting access time by 65% and reducing user instruction time by 50%.
• Led comprehensive usability testing, identifying and resolving six critical obstacles to enhance user engagement.

Arnson Communications  Los Angeles

UI/UX Designer & Researcher  Jan 2013 – Feb 2014

• Identified and addressed key usability issues at Slacker Radio, which led to the conception and implementation of a new cross-platform architecture and solutions, culminating in a comprehensive redesign of the platform.

Fiinex Mobile Apps    Los Angele & Tokyo

UI UX Design Lead  Jun 2008 – Dec 2012

• Spearheaded the strategy, architecture, design, and project management for the successful development of approximately 24 iOS and Android mobile applications, targeting diverse industries including social media, fashion, entertainment, and automotive for clients based in the U.S. and Japan.

EDUCATION

Rhode Island School of Design, BFA Graphic Design (w/ honors, GPA 3.85/4.0)

Art Center School of Design, Post-BFA design studies

Yale University, Pre-BFA Design studies

UX CERTIFICATIONS

• Google UX Design Certifications 1-6 / Certified by: Google
• UX Strategy Master / Certified by: Jaime Levy
• AI for UX Product Design / Interaction Design Foundation
• Figma Master Certification / DesignerShip

SKILLS

CAREER MILESTONES

Creative Leadership

• FIINEX AGENTIC AI PRODUCTS (2024–Present): As Agentic-AI UXD Lead, pioneered AI-powered UX solutions in Irvine, CA, integrating design thinking to optimize seamless, user-centric interactions, driving impactful customer satisfaction outcomes.
• FRACTALLY DAC APPS (2021–2024): Led UI/UX design, research, and community testing for EdenOnEOS and Psinq, two groundbreaking Decentralized Autonomous Community (DAC) SaaS web apps in Dallas, TX, achieving successful launches and 50% increased user satisfaction through iterative design.
• B.ONE BULLISH.COM EXCHANGE (2020): Established Atomic Design Systems as UI/UX Design Team Lead in Blacksburg, VA, doubling production efficiency and elevating quality standards for web and mobile SaaS platforms.
• B.ONE INNOVATION LAB (2019–2020): As Principal Product Designer, transformed CTO concepts into wireframes, high-fidelity designs, and prototypes, driving product innovation from vision to execution in Blacksburg, VA.
• COMTECH VIRTUMEDIX TELEHEALTH APP (2016–2018): Doubled deployment velocity as Sr UI/UX Designer in Aliso Viejo, CA, designing agile feature sets and conducting usability research, reducing navigation support inquiries by 15%.
• COLLABWORKS SAAS APP FOR QUALCOMM (2014–2016): Revamped information architecture as Sr UI/UX Designer in Redwood City, CA, cutting access time by 65% and user instruction time by 50% through comprehensive usability testing.
• SLACKER RADIO (2013–2014): Spearheaded rebrand, UX design, and marketing as Creative Director via Arnson Communications, delivering a transformative cross-platform architecture and redesign.
• DISNEY CHANNEL: Won logo redesign and total rebrand for Razorfish, NYC, setting a new creative benchmark.
• QVC & HSN JAPAN (SHOPCHANNEL): Led total brand launch and sustained 15-year branding relationship with HSN Japan.
• EA SPORTS: Directed first-ever total branding style under Rod Swanson’s leadership, establishing a lasting visual identity.
• ZDF GERMANY: Designed and directed $6MM rebrand of Germany’s largest national channel, earning the prestigious Eyes&Ears GOLD award.
• CCTV9, BEIJING: Executed rebrand for China’s largest English-language channel for Fox Cable, Los Angeles.
• TIVO: Designed logo, character animations, and open animations, winning PromaxBDA GOLD awards.
• WEATHER CHANNEL: Led total rebrand, earning the highest acclaimed PromaxBDA GOLD award.
• SABAN ENTERTAINMENT: Created original and current logo design and strategic brand launch, securing PromaxBDA GOLD.

Team Leadership

• FOUNDER: FIINEX, INC. (2008–2012): Rebranded QVC-Japan, then designed, managed, and launched 24+ iOS/Android apps across auto, celebrity, fashion, social, gaming, dating, and athletic industries in the U.S. and Japan.
• FRACTALLY DAC APPS (2021–2024): Partnered with Product Managers and Engineers to prioritize 10+ features, built a comprehensive design system improving efficiency by 35%, and mentored teams in Dallas, TX.
• B.ONE BULLISH.COM EXCHANGE (2020): Mentored junior designers in Blacksburg, VA, boosting design quality and stakeholder feedback by 50% while fostering a collaborative team culture.
• B.ONE BLOCKCHAIN APPS (2018–2019): Enhanced product focus by 80% through Blue Ocean Strategy training and validated CTO concepts, securing five pioneering patents in Blacksburg, VA.
• FOUNDER: RED8 STUDIOS INTERACTIVE AND MOTION DESIGN: Grew staff from 0-30 in Shanghai, delivering high-profile OSD/HUD and motion design projects for QVC-Japan, HSN-Japan, CCTV9-China, and U.S. agencies like Tequila, Razorfish, and BBDO.

OC-IOS USER GROUP (2011–2020):

Co-managed and mentored a 2,400-member community, fostering innovation and earning a UX Design Award at the OC Brother Hackathon.