Thomas Hallgren

thomhallgren@gmail.com | linkedin.com/in/thomas-hallgren |X: @thomashallgren

SUMMARY

UX/UI Product Design Leadership and Innovation | Agentic AI Product Innovation | Web3 & Healthcare Solutions | Mobile & Responsive Web Design

• Specialize in UX/UI design for high-ambiguity challenges in AI, Web3, Healthcare, SaaS, and Native Applications.
• Expert in emerging technologies and digital innovation, excelling at building strong stakeholder relationships.
• Deliver intuitive, AI-enhanced experiences for end users, developers, and administrators across mobile and responsive web platforms.
• Drive research-informed design decisions to create impactful user experiences.
• Proficient in Figma, Adobe XD, modern design systems, and responsive HTML/CSS development.
• Hold a BFA in Graphic Design from the Rhode Island School of Design.
• Advanced Product Design certifications from Google, Figma, and other leading institutions.

WORK EXPERIENCE

Fiinex Agentic  California

UXD Lead May 2024 – Present

• Refined B2B sales processes and user experience, resulting in 2-3x increase in sales rates and customer integration.
• Tested user interactions through AI implementation, to reduce time-to-community-participation from 6 months to 6 weeks.

Fractally DAC Apps Dallas, TX

Product Design & Innovation Lead Mar 2021 – Apr 2024

• Led design and community testing for two highly innovative DAC SaaS webApps (EdenOnEOS and Psinq), 95% excellence in user ease of use scores and monthly retention growth. From Wireframe to hifi design, interaction design, design systems, motion design and more.
• Partnered with Product Managers and Engineers to prioritize and implement 10+ features and enhancements, boosting user satisfaction by 50% through iterative design and feedback loops.

b.one Bullish.com Exchange  Blacksburg, VA

UI/UX Design Team Lead Mar 2020 – Dec 2020

• Established formalized UX team roles and implemented Atomic Design Systems for web and mobile SaaS platforms, doubling production efficiency and elevating quality standards.
• Mentored junior designers in design best practices and processes, cultivating a collaborative team culture that improved design quality and increased positive stakeholder feedback by 50%.

b.one Innovation Lab Blacksburg, VA

Principal Product Designer, Strategist  Jun 2019 – Dec 2020

• Led innovation project strategy from initial concept through wireframes, low and high-fidelity designs, prototyping, product testing, motion design, and business planning to final release.
• Provided research, user testing, and design problem solving for global development teams for KYC, onboarding, reducing time to market by 50%.

b.one Blockchain Apps  Blacksburg, VA

UX Researcher  May 2018 – Mar 2020

• Boosted product focus by 80% by designing and leading an organization-wide training initiative on Blue Ocean Strategy, aligning teams with innovative market approaches.
• Documented and validated the Chief Technology Officer’s technological concept, resulting in the successful filing of five pioneering patents.

Comtech Virtumedix Telehealth App  Aliso Viejo, CA

Sr UI/UX Designer  Mar 2016 – Mar 2018

• Doubled deployment velocity by designing agile feature sets in collaboration with engineers, while conducting usability research to deliver optimized, stakeholder-aligned design solutions.
• Executed user experience experiments and applied strategic testing, yielding actionable insights that enhanced user flows and reduced navigation-related support inquiries by 50%.

Collabworks SaaS Work Improvement App for Qualcomm  Redwood City, CA

Sr UI/UX Designer  Mar 2014 – Feb 2016

• Revamped information architecture and simplified complex terminology, cutting access time by 65% and reducing user instruction time by 50%.
• Led comprehensive usability testing, identifying and resolving six (6) critical obstacles reducing input time 80%.

Arnson Communications  Los Angeles

UI/UX Designer & Researcher  Jan 2013 – Feb 2014

• Identified and addressed key usability issues at Slacker Radio, which led to the conception and implementation of a new cross-platform architecture and solutions, culminating in a comprehensive redesign of the platform.
• Marketing design and motion design for Electronic Arts and Slacker radio.

Fiinex Mobile Apps    Los Angele & Tokyo

UI UX Design Lead  Jun 2008 – Dec 2012

• Spearheaded the strategy, architecture, design, and project management for the successful development of approximately 24 iOS and Android mobile applications, for social media, fashion, entertainment, and automotive for clients based in the U.S. and Japan.
• Motion design and animation for QVC Japan and Electronic arts.

EDUCATION

Rhode Island School of Design, BFA Graphic Design (w/ honors, GPA 3.85/4.0)

Art Center School of Design, Post-BFA design studies

Yale University, Pre-BFA Design studies

UX CERTIFICATIONS

• Google UX Design Certifications 1-6 / Certified by: Google
• UX Strategy Master / Certified by: Jaime Levy
• AI for UX Product Design / Interaction Design Foundation
• Figma Master Certification / DesignerShip

SKILLS