Case Studies


Collabworks. Data Analysis. Research & Innovation.

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Situation

CollabWorks had Action-Based-Costing solution applied to the work that workers do. It was comprised of 10 modules with dozens of steps requiring professional on-site moderation by highly skilled HR professionals.

Task

CollabWorks had Action-Based-Costing solution applied to the work that workers do. It was comprised of 10 modules with dozens of steps requiring professional on-site moderation by highly skilled HR professionals.

Action

A heuristic evaluation of all the modules helped to find common structure and data types, also revealing deviations in terminology. All ten modules required iterative design, prototyping, and testing with users. Calculations were also recreated and advanced to match new thinking developed in the process.

Result

All ten modules were successfully combined into one solution that, with only 30 minutes of training, empowered customers to independently use and gather insights on the value of their teams. The tool proved extremely valuable, for example, technology teams of 24 at a Fortune100 company successfully increased annual value by $1Million.