Apple’s BIG Miss is Google’s Big Win. 

Wait. Apple missed what? 

Over the past 12 months Google, the company known for famously lame-plain UX/UI now leads with the worlds best new cross-platform UX design standard? Having researched and worked with Google’s new Material UX / UI design standard for many months, I’ve come to the conclusion we should all be adopting it. Now due to my recent conclusion on Material, I’m perplexed. 

How did Apple, Jonathan Ive and Tim Cook not see a need to address it? Having pioneered and open-sourced it’s WebKit, then creating one of the best mobile app devices and app platforms, how did Apple miss an opportunity to define an Apple HCI Interface standards guide for browsers to go with Apple Apps? A major “miss” by Apple? Yes! 

Stunningly, Google now defines the leading cross platform HCI setting a new standard for at least the next several years. It may be Apple’s biggest lost design leadership opportunity - in 5 or 10 years. It used to be that designers started with iOS before designing for Android. Now it’s turning squarely the other way around - for possibly the next 3-5 years. Oh boy. 

Congrats Google!

The Critical Benefits Of Using Code to Design — Design, Code and Prototyping

Working ahead of the Sprint, or in the Sprint? That is the question. A big question for Experience professionals. 

Designing ahead of the Sprint allows more time for research and iteration giving UX a better grasp of a unique problem. But sometimes understanding the problem outside the context of what the rest of the team is working on may not always be best. It comes down to “context”.

How does UX stay in sync with the Scrum team, and take advantage team knowledge, and do design research to find the best best possible solution? It means working more Inside the Sprint with the scrum team. But then again who doesn’t like designing the “perfect solution” on our own with no limitations?

I always worry about dropping a “well thought” feature on the dev team without them having an opportunity to provide input. Doing that without input can cheat the process, and shortcut what should be a richer working relationship. But how best to do that effectively while serving the end product and the user?

For this very reason, I try to work within the current sprint while simultaneously researching (and wire framing) features for future sprints. This means juggling more sooner for a better result. Staying present in the current sprint keeps the intent on the rails while increasing understanding. Redressing past features is one of the biggest impacts to cost and schedules. 

I found a great article on this subject. Hope you enjoy!

http://blogs.adobe.com/creativecloud/why-ux-design-should-be-aligned-with-development-sprints/?segment=uxuidesign

UK - UX Lesson Learned: “Brexit” Unistall and Restore? How does this work??

As UX Professionals and software developers, might we take a lesson or two from the Euroland Project?

(tongue-in-cheek account)

Yesterday Britain decided their home grown product, British Homeland v10 (or BH-X), was somehow preferred by it’s citizens to the newer Euroland solution. Though loved by younger users and some in business, the solution which was in perpetual beta, had a dizzying array of features older British citizens were unable to comprehend. Possibly this is what led to widespread user dissatisfaction. Unlike on the iPhone, where individual users can delete an application themselves, Euroland did not have an individual delete option. Eurland was considered an Embedded-System solution that could only be removed universally and democratically.


So what’s next? Could the Italians, the Scotts, the French, and other nations, still relying on the Euroland solution now seriously consider it’s erasure? The producers of Euroland have used FUD (Fear Uncertainty and Doubt) through various outlets over the years to prevent this very kind of sentiment against the product. Will threats of possible continental “Halt and Catch Fire” scenarios drive back the unsettled masses in these other countries? 


Some have said inserting Armageddon-like sequences into a system for people is not democratic. Only those who wrote the code know what will really happen. Others say, like the Libor and US Mortgage-Securitization systems, Britain will need to hire the original Euroland creators, and pay them massive bonuses to help uninstall it completely. Some ask can it truly be fully removed if done piece meal? In response, many say it may require a complete image-reinstall. Oh boy.

 
Update: 25 June 2016:  BH-X (British Homeland v10.0) Golden master reinstall images to be made available January 2018.

A Conversation About Fantasy User Interfaces + Subtraction.com

Starved for Communication, or Connection?

With all eyes glued to our phones… it’s no wonder people are starved for real honest human linguistically-appropriate communication. It is possible, via these devices - and most importantly applications, to communicate in honest, real and relevant ways. I fact even apps do not need to be a bunch or organized page titles, text and menu structure. Use conversational tones to get action from your viewers, and in surveys. 

Today, users want to feel like they are interacting with a human, like a concierge (www.hioscar.com) or other like-minded approaches. in fact this approach can work with just about any kind of on screen experience. We just need to start using this methodology more to find out how successful it is for winning the hearts and minds of our users (and readers of conversational apps).

The following is an article on a survey submitted by the brilliant UX-minded team at Quartz will inspire. Check it out! If it doesn’t inspire you, then …well, oh boy, let me know…

Title: Getting real survey answers out of smart, busy people

https://medium.com/@mia/getting-real-survey-answers-out-of-smart-busy-people-778f5a98e4c6#.fewiq8fzz

The Way We Build : Airbnb Design

Welcome Onboard!

Onboarding needs to be a simple and welcoming experience. It’s different for B2B vs B2C, yet both need to accomplish a similar goal: get users onboard with as little friction as possible. Great article on the topic from InVision, check it out.

http://blog.invisionapp.com/world-class-ux/

The end of app stores? Yep

Why product thinking is the next big thing in UX design - InVision Blog

UX/UI Psychology: Cognitive Barriers & Overload

UX Theory does no have to be hard. In fact results most often look ridiculously  “simple”. But like all disciplines, the simplest solution is most desirable, especially when it reduces “Friction”. For example my studies in color psychology helped explain how color affects the mind and decision-making. We want to reduce cognitive dissonance. For example, have you ever had a color just “grate on you” – that’s an old fashion term for cognitive “friction”. Just like color, subtle but important variations in UX can lead to very different results. We can explain some of it using psychology terms. But UX design is not psychology, just as psychology is not UX design. So we should try and find ways to use psychology in our design process to help us to make better, and more informed UX design decisions. Consider for example: Cognitive Barriers and Cognitive Overload - two complementary UX evaluation perspectives.

UX problem solvers have to be multi-disciplinary, active thinkers, willing to take chances, be highly visual, temporal, decision makers, be rational, be emotional, follow threads that lead to understanding, backtrack and find ways to transform rational machine processes into experiences appropriate for human beings. We design UX for People, so yes psychology should be a part of it.

Follow the link to a great, brief article on Cognitive Barriers and Overload: Enjoy!

http://goo.gl/PmQbCP

Understanding Product Design | Easy User Experience

Help! Need feedback. Self-driving car UX problem. Roller Coaster Drive Mode?

Which of the following drive modes should be made available in self driving cars? 1) Grandma, 2) ECO, 3) Standard, 4) Sport, Getaway, 5) Dukes of Hazard, 6) Rollercoaster - Car on rails?!

Micro Animation in UX Design. 

Here is a great article on the subject. Check it out! 

One of my favorite quotes: “You must remove frustration before attempting delight”

https://goo.gl/iJNQ9Z

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Text Line Texture by Thomas Hallgren

My first book on design thinking for children was published in 2015. It's on Amazon, the link is below. Hope you enjoy reading it to your children and grandchildren.
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When confronted out of the blue by a thin red Line, our main character, Text, sets out on a fun path of self discovery. A path that leads to a new friendship along the way. For parents who love to read to their children, Text Line Texture is the perfect introduction into the world of text-only books. Children’s Book. Age range: 4-10.